Our shop acccepts Secure payments by: Visa, Mastercard, American Express and Discover or regular account payments made trough Paypal. You are not required to have a Paypal account to purchase from this store. eCheck payments will not be shipped until the eCheck amount has cleared.
Standard U.S. shipping will usually take 5-10 business days after your order has been processed. Orders are usually processed between 24-36 hours and shipped within 1-3 business days from our Los Angeles location using USPS with tracking information. Best Friend Supply Co. is not responsible for any lost, unclaimed or stolen items while in transit.
International delivery time varies by country. Please allow 1-2 weeks. Orders shipped outside the U.S. are subject to regular customs duties and fees which Best Friend Supply Co. is not responsible for. Best Friend Supply Co. is not responsible for any lost items while in international transit.
Exchanges are allowed within 7 days of delivery. Items must be unwashed, unworm and unaltered. Contact us directly to set up an exchange. Items marked as Final Sale do not apply for any exchanges or returns.
Returns are allowed within 7 days of delivery. Items must be in brand new reselling condition. A possible re-stocking fee will vary on the amount of items returned. Items marked as Final Sale do not apply for any exchanges or returns. Contact us about your return.
We recommend that you wash your garment inside out, cold wash and hang dry.
This store uses Paypal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key lenght of 128-bits (the highest level commercially available).